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Showing posts with the label Azure AI Speech

A Real-Time AI Meeting Assistant for the Enterprise, and the Road to an AI Phone Receptionist

Most "AI meeting notes" products work after the fact: the call ends, a bot that joined the meeting sends a summary an hour later, and the useful moment has already passed. I wanted the opposite: an assistant that listens during the call, knows the company's products and the customer in front of you, and puts a usable answer on screen within a couple of seconds of a question being asked. This post covers what I built, the stack behind it, how it fits a sales team today, and why the same engine is a short step away from an AI phone agent that can answer the front desk and take bookings. The problem I wanted to solve Watch a sales rep on a discovery call and you see the same pattern again and again. The customer asks something specific: "Does this integrate with our ERP?", "What's the price for 40 seats on annual billing?", "How is this different from what we have now?" The rep either knows, or says "let me get back to you", o...