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Featured Projects: Automation and AI Systems I Built and Run

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This is a living index of the systems I'm most proud of — each one is in daily production use, and each links to a deeper technical write-up. If you're a recruiter or hiring manager, this page is the fastest way to see what I actually build. 1. AI Email-Triage Pipeline (LLM classification in production) A pipeline that classifies hundreds of ticketing emails per day (presales, releases, cancellations) using multimodal LLMs, then distributes summarized reports automatically to the relevant business departments. I fine-tuned GPT-4o-mini on a labelled dataset I built from PDF archives, put OpenAI and Gemini behind a single interchangeable JSON contract for cost/performance trade-offs, and wrote a defensive C# parsing layer — balanced-brace JSON extraction, tolerant custom JsonConverters, code-enforced business invariants — so a single malformed model response never breaks the batch. Stack: C#/.NET, OpenAI API (fine-tuning), Gemini, IMAP, SQL Server Read more: Classifying E...
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Classifying Event-Ticket Emails with AI: From Prompt Engineering to Fine-Tuning GPT-4o-mini

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  Post 2 in my series on an automation hub for a ticket-resale business. This one covers the AI pipeline that reads and classifies event-ticket emails — from prompt engineering and multimodal handling (emails with images) to building my own dataset and fine-tuning GPT-4o-mini. The problem The purchasing team's inbox receives hundreds of emails a day: Ticketmaster presale announcements, venues releasing new ticket blocks, artists sending promo codes, cancelled orders that need refunds... Missing a "tickets released" email can mean losing a chance to buy at face value; missing a cancellation email means losing refund money. But nobody can read hundreds of emails a day by hand. The requirement: classify emails into categories ( PRESALES , TICKETS_RELEASED , TICKETS_ON_SALE , ALMOST_SOLD_OUT , PROMOTION_DISCOUNT , Cancelled ...) and extract structured data : performer, venue, event date, purchase link, promo code — and for cancellation emails, the order number, vendor, quanti...
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Location: Calgary, AB, Canada
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Building an Automation Hub for a Ticket-Resale Business in .NET

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  This is the first post in a series about a project I built for a US-based ticket-resale company: a .NET "automation hub" that connects more than 10 different systems — from POS and marketplaces to banking APIs and an AI that reads email. The problem The event-ticket resale business in the US runs on a patchwork of disconnected platforms: SkyBox (VividSeats' POS for inventory/invoices), Lysted (a resale marketplace), Ticket Evolution, TicketUtils, SeatScouts/AutoQ (purchasing-account management), plus banking (Taekus), Slack, Gmail, and Google Sheets. Every day the operations team had to: Reconcile Lysted sales against inventory in SkyBox Record settlement payments from remit CSV files onto individual invoices Read hundreds of marketing/presale emails so no new ticket drop was missed Monitor balances and sweep cash-back into the main account Bulk-configure a fleet of purchasing accounts All of it repetitive, all of it error-prone when done by hand. My goal: fold everythi...
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Location: Calgary, AB, Canada
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Four Months Building a Domain Research Platform: What I Learned

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Earlier this year I set out to build a SaaS platform for domain name research — a tool that helps investors find newly registered domains and expiring auctions worth buying, backed by real business signals instead of gut feeling. Four months and a hundred-plus commits later, it's live. Here's what the journey actually looked like. What the platform does The core idea: a domain name is more valuable if real companies are already using that name. So the platform cross-references millions of domain candidates against company datasets — LinkedIn company data, Crunchbase, funding records — and surfaces metrics like "how many companies use this keyword" and "does the .com resolve to a funded startup." Users can filter new registrations and live auctions by dozens of these signals, save filter sets, and even schedule automatic bids on auctions. Tech stack: React 19 + Vite on the frontend (deployed to Azure Static Web Apps), ASP.NET Core 8 API on the backend, SQL Se...
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Implemented a Service to receive real time message from an API Webhook

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 What is the webhook?  Ask Google :) 😅  This is my experience to build a Azure Function HTTP trigger to receive an event from SkyBox API Webhook.  Business requirement: Real time integration INVOICE with SkyBox API Webhook. Means whenever SkyBox has a new or Update invoice. Their service would send the json message to my API. Solution:  Step 1: Built C# HTTP trigger function and then deploy it to Azure Function Depends on the business requirement, you can add more in your own code.  Step 2:  Added a subscription sending a POST to https://skybox.vividseats.com/services/webhooks {   "topic" :  "INVOICE" ,   "url" :  "https://xxxxxxxxinvoice.azurewebsites.net/api/SkyboxReceiveInvoice?code=xxxxxxxxxx" ,   "headers" :  "Bearer: xxxxxxxx" ,   "secret" :  "yoursecretkey" } Navigate to Azure Function Monitor to see the message coming. Note: The "secret": "yoursecretkey" is using for Encrypted...
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Gitlab - CICD to Azure App Service with an application .NET Framework

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Every development team has unique requirements that can make implementing an efficient deployment pipeline difficult on any cloud service. This is a process to prevents downtime:  Here is CICD script: variables: MSBUILD: "C:\\Program Files (x86)\\Microsoft Visual Studio\\2019\\BuildTools\\MSBuild\\Current\\Bin\\msbuild.exe" SOLUTION: IProcessorSolution.sln WEBJOB_PROJECT: ".\\IProcessorPdfParser\\IProcessorPdfParser.csproj" DEV_PUBLISH_PROFILE: "IProcessorWebsiteStaging - Web Deploy" DEV_PUBLISH_PROFILE_WEBJOB_PROJECT: "IProcessorWebsiteStaging - Web Deploy.pubxml" DEV_DR_PUBLISH_PROFILE: "iprocessorwebsitestaging-dr - Web Deploy" DEV_DR_PUBLISH_PROFILE_WEBJOB_PROJECT: "iprocessorwebsitestaging-dr - Web Deploy.pubxml" PROD_DR_PUBLISH_PROFILE: "iprocessorwebsite-dr - Web Deploy" PROD_DR_PUBLISH_PROFILE_WEBJOB_PROJECT: "iprocessorwebsite-dr - Web Deploy.pubxml" stages: - build - deploy d...
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How to setup P2S VPN to connect Azure SQL

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After successful building the VPN connection to Azure Environment by applying P2S VPN. This is a note what I did so that I can use it in the future.   Script Powersell to create SelfRoot & Client $cert = New-SelfSignedCertificate -Type Custom -KeySpec Signature -Subject "CN=VNETROOT" -KeyExportPolicy Exportable -HashAlgorithm sha256 -KeyLength 2048 -CertStoreLocation "Cert:\CurrentUser\My" -KeyUsageProperty Sign -KeyUsage CertSign New-SelfSignedCertificate -Type Custom -DnsName TANLECLIENT -KeySpec Signature -Subject "CN=VNETCLIENT" -KeyExportPolicy Exportable -HashAlgorithm sha256 -KeyLength 2048 -CertStoreLocation "Cert:\CurrentUser\My" -Signer $cert -TextExtension @( "2.5.29.37={text}1.3.6.1.5.5.7.3.2" )   Generate and export certificates for P2S: PowerShell - Azure VPN Gateway | Microsoft Docs   Step-by-Step guide to Azure Point-to-Site VPN - Technical Blog | REBELADMIN ...
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